Safety & Quality
Safety & Quality
BJPH is a health care facility accredited by the Global Mark to the National Safety and Quality Health Service Standards (NSQHSS). The NSQHS standards are set by the Australian Commission on Safety and Quality in Health Care (ACSQHC) and are the universal accreditation standard for hospital facilities in Australia.
Bondi Junction Private Hospital (BJPH) is governed by a Board of Directors that provides direction for the organisation and is supported by a management system that includes both corporate and clinical care. Governance is a key area of responsibility of the Medical Advisory Committee (MAC) and is the system by which this responsibility and accountability are shared amongst the governing body as well as its managers.
Governance incorporates a set of processes driven by effective leadership and governed by legislation that underpins relationships between the executive, workforce, patients and their carers. This system provides a platform on which a centre of excellence has evolved at BJPH with the clear objective to continually strive for improvement in delivering a high standard of care to its patients by minimising risks and continuously measuring, evaluating and improving the quality of care.
Why is Accreditation Important?
From a patient’s point of view, NSQHSS accreditation simply reinforces trust in an excellent standard of quality in care and service. When a hospital or health facility has gained and maintained NSQHSS accreditation over time, it is an assurance of safety and quality of care. Patients visiting us can be confident that the services they receive are safe, the care will be provided at a consistently high quality and the risks involved are minimized.
As part of ongoing Accreditation activities, BJPH undergoes regular audits of the facility and our Quality Management Systems that underpin the hospital’s Governance
Ten Standards comprising the NSQHSS
Standard 1: Governance for Safety and Quality in Health Service Organisations
Standard 2: Partnering with Consumers
Standard 3: Preventing and Controlling Healthcare Associated Infections
Standard 4: Medication Safety
Standard 5: Patient Identification and Procedure Matching
Standard 6: Clinical Handover
Standard 7: Blood and Blood Products
Standard 8: Preventing and Managing Pressure Injuries
Standard 9: Recognising and Responding to Clinical Deterioration in Acute Health Care
Standard 10: Preventing Falls and Harm from Falls
Commitment to Consumers
Our philosophy of consumer focus in care provision means that patient comfort, safety and quality of care is our highest priority. Understanding the needs and expectations of patients and potential patients are crucial to fulfilling our objectives. We value input and feedback from our consumers who have an important role to play in decision making in areas such as service planning, developing models of care, measuring service and evaluating systems of care.