Accreditation and Quality Assurance

Our hospitals are accredited to the National Safety and Quality Health Service (NSQHS) Standards. The NSQHSS are ten specific standards encompassing the spectrum of clinical care, governance and consumer (patient, carer and community) partnerships.

Medical Advisory Committees

Each Nexus facility features a Medical Advisory Committee as an integral part of Governance mechanisms to support safety and quality. Medical Advisory Committees support clinical compliance and excellence and consist of surgeons from various specialties, anaesthetists and other medical practitioners, as well as nursing and administrative management.

Best Practice Employee and Medical Practitioner Accreditation

Nexus is committed to the employment and ongoing training of licensed and qualified staff appropriate to the needs of our patients, as specified by the Australian Commission of Safety and Quality in Healthcare (ACSQHC). Our commitment is to provide an effective, well trained and up to date workforce. All training is supported by policies and procedures that are updated on a regular basis and which reflect a best practice approach to care delivery. Additionally, a strict process for checking credentials, registration and scope of practice for all clinical staff and accredited medical practitionersis practiced and audited in each Nexus facility. Our commitment is ensured through the provision and maintenance of a well-developed orientation and annual mandatory training and competency program. Criteria addressed through this program include:

  • Hand hygiene
  • Basic life support
  • Management of invasive devices
  • Medication management
  • Infection Prevention and Control
  • Aseptic non-touch technique
  • Patient centred care
  • Open disclosure
  • Manual handling
  • Fire and evacuation

Clinical Indicators and Audits

Clinical indicators are measures of elements of clinical care which, when assessed over time, provide a method of assessing the quality and safety of care. Our hospitals collect data on a range of clinical indicators that can be benchmarked against published data, and thus are a valuable tool in enabling us to continually set a standard of excellence in quality and safety.

Risk Management

Nexus is committed to the highest standards of quality care and risk management. As part of this, we encourage and support an active reporting culture in our facilities. In addition to the collection of clinical indicators, all
adverse and sentinel events are monitored and reported for review to the hospital’s Medical Advisory Committee and Board on a regular basis, as well as to the group (Nexus Day Hospitals) Board.

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