Our vision and values

Our Values

Respect and collaboration
We work as a team, respecting the skills and knowledge of each individual. We collaborate openly to share best practice across all aspects of our business, because we succeed or fail as a team.
Commitment to excellence
We deliver what we promise. We go beyond the predictable to deliver extraordinary outcomes.
Consumer focus
We aim to deliver the best possible patient outcomes and compassionate care. We engage with patients, their carers and the broader community to ensure we are continuously improving to exceed expectations.
Innovation
We are constantly open to adapting our approach to lift performance and improve our service.

Our Standards

Quality
Our services are delivered to specific, world-class and independently audited standards
Safety
Ensuring that all individuals are protected at all times
Governance
Led by experienced and skilled management, operating within a transparent and value-based culture of continuous improvement
Compliance
Complying with all major certifications and oversights
Efficiency
Run to reduce waste and delays
Dependability
Communicates openly and meets expectations