Novel Coronavirus – Patient and Carer Notice for Victorian sites
Updated 6th January 2021
To all Patients and Carers,
Nexus Hospitals is constantly evolving its response to the COVID-19 pandemic, and we are committed to protecting the health and well-being of our patients and their carers, as well as our staff, doctors and contractors involved in our hospital operations.
In line with the Victorian State Government decision on the 5th January to suspend all Category 2 and Category 3 elective surgeries, and all cosmetic surgery we have ceased performing these operations. We are continuing to provide Category 1 surgical procedures, and ask that you contact your treating surgeon to find out whether your surgery will proceed as scheduled.
With the emergence of novel coronavirus (SARS-CoV-2), the virus causing the current COVID-19 outbreak, in addition to standard infection control procedures we are taking extra precautions with our admissions process and throughout your stay in our hospitals to ensure we continue to keep you as safe as possible. These precautions include:
- Requiring all patients undergoing a general anaesthetic, and those directed to do so by the hospital or surgeon, to provide a negative test result to COVID-19. Patients should undergo a PCR test within 72 hours of surgery, self-isolate following the test and provide a negative result upon admission.
- Requiring all patients and carers to register their attendance and if requested on arrival to change into a new disposable mask provided by the hospital.
- Taking the temperature of patients immediately on presentation at hospital for admission.
- Asking all our patients about their international travel history in the period prior to admission.
- Asking all patients to declare if they are suffering from any symptoms consistent with respiratory infection (particularly fever, sore throat, cough).
- Requiring all patients to sign a Statutory Declaration confirming they have not travelled overseas in the last 14 days, not been in contact with a COVID-19 patient or visited a COVID-19 hotspot, and are not unwell with respiratory symptoms, fever or influenza.
- Isolation of any patients who display symptoms or may have been exposed to potential infection prior to visiting hospital.
- Implementing social isolating measures as well as asking carers not to congregate in our hospital waiting areas so as to minimise any risk of transmission through casual contact
It is important to point out that Nexus hospitals do not admit patients requiring medical admission for respiratory infections, and so no known COVID-19 positive patients are accepted at any of our hospitals.
In addition, we are taking extra precautions with regard to staff, doctors, suppliers and service contractors:
- All staff (nursing, administrative), doctors, suppliers and service contractors are screened daily before commencing work, including temperature checks, and are required to wear a disposable mask provided by the hospital at all times whilst onsite.
We have also put in place additional support services for our staff and doctors to help them continue to offer the best and safest care to our patients.
We hope you will be understanding of these actions when you visit our facilities and remember that we have taken these steps to ensure we are doing everything we can to keep our patients and their carers, as well as our staff and doctors as safe as possible.
Information about COVID-19 and community response continues to evolve, and we will ensure that we adapt our protocols to incorporate best practice as this information becomes available.
If you have any concerns or would like further information, please contact the Director of Nursing at your relevant hospital (visit our individual hospital pages on this site for contact details).
Thank you for your co-operation and understanding.
Nexus Hospitals Group
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